Can I try Infomail and understand how it works?
Absolutely: as soon as you complete the registration, you will get
500 free credits, to try Infomail and send your newsletters.
What is meant by recipients
Recipients are the emails of your communications, i.e., the email addresses you have uploaded to your lists.Infomail's subscription plans are determined by the number of addresses uploaded to your lists. If the same recipient is in more than one list, it will be counted as many times as there are duplicates.
Do I have to enter a credit card to register?
No, no credit card is needed:
signing up is super easy, just provide your business email and the name of your business, you can then create your first email.
Is there a contract to sign up to activate Infomail?
When creating your account, you agree to our
terms and conditions and
privacypolicy, and
sign the deed of appointment as data controller. There is no obligation to purchase or select a paid plan.
How can I pay? Is it possible to pay by bank transfer?
Infomail accepts both credit card and wire transfer payments: the latter option is available only for payment of prepaid credits and annual subscriptions.
Subscription starts on the day of payment and is renewed on the same day of the next period: for example, if you purchase a monthly subscription on April 18, it will automatically renew on May 18. Payment is made at the beginning of the period. Prepaid plan is invoiced at time of purchase. All invoices are available right in your account.
What happens if I change my mind? Can I cancel my subscription?
If for some reason you decide to stop using Infomail, please email
assistenza@infomail.it: we will stop any automatic renewal of your subscription and give you support in managing your archived data.
How much does Infomail cost and how can I purchase the service?
Register for the free trial; on your profile page you can proceed to purchase your solution according to your needs. You can choose to purchase a subscription or a pay as you go plan.
If you choose the Subscription plan, you will have unlimited mailings each month, paying only according to the number of recipients you have uploaded to your lists. You can buy a
pay as you go solution, you can purchase credit packages: each credit corresponds to an email you can send. You can choose to pay by credit card or bank transfer. In this case, send the bill of the operation to the
assistenza@infomail.it for the subscription you last purchased.
Are there any activation or support fees?
There are no setup, activation or support costs. You can choose to pay only for the mailings you make or purchase a subscription for unlimited monthly mailings, depending on the recipients on your lists. support is always included in the cost of the service, there is no additional charge for support.