Our anti-spam policy

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Any commercial email sent without the recipient's explicit consent is considered spam. Infomail takes necessary activities to counter and prevent this practice, including the suspension of accounts.

Do you think you have received an unwanted communication?

Italian and European regulations consider any message sent to someone who has not given consent to receive the email to be spam: consent must always be free and autonomous, as well as explicit.

It is not lawfulto send an email to addresses in public domain, even if they are published via the Web. Communications may not be sent to purchased or leased addresses if the recipient has not consented to the receipt of the email even from third parties.

Each communication must contain a link to unsubscribe. Infomail places this link automatically in the footerof the email: email recipients have, at any time, the right to remove their address from the mailing list.

Infomail acts according to several steps to verify that communications are sent in full compliance with the anti-spam policy.

From a technological perspective, the domain from which emails are sent through the Infomail platform implements the SPFstandard.

You can report any abuse or spam incidents to the address abuse@infomail.it. The report should be described in detail and should include the subject and email address of the communication received.